Refund Policy
Effective Date: 01 December 2024
At Her Second Stage, we are committed to providing exceptional products and services. However, due to the nature of our offerings, the following policies apply to refunds and returns:
Digital Products
(eBooks, Online Courses, Webinars, Support Tools)
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Non-Refundable: All digital products are non-refundable once downloaded or accessed due to the instant and irrevocable delivery of these items.
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Exceptions: If the digital product is defective or inaccessible due to a technical issue, we will provide a replacement or resolve the issue.
Memberships
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No Refunds on Paid Memberships: Membership fees are non-refundable once the subscription is activated, including partial use of any membership benefits.
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Cancellation Policy:
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Memberships may be canceled at any time, but no prorated refunds will be issued for the unused portion of the subscription.
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Cancellation will be effective at the end of the current billing cycle.
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Upgrades/Downgrades: Members who upgrade or downgrade their membership will not receive refunds for the original membership fee.